Prime Equity Consultants refused to address issue
Complaint Details
I purchased a software from Prime Equity Consultants on May 28, 2015. Shortly after using it, I experienced experienced long delays. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Charlene T. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Clay Schinner
May 15, 2025 05:18I'm adding this comment to provide additional information. The wireless speaker from Prime Equity Consultants not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.
Bernard Arnaud
May 20, 2025 05:16ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified Prime Equity Consultants of this issue through multiple channels. They have acknowledged receipt of this complaint on April 1, 2025 and have assigned it reference number REF-36CC76F6 in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team
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