Unresolved issue with Elite Inn Hospitality Enterprises product
Complaint Details
I have been a loyal customer of Elite Inn Hospitality Enterprises for several years. However, my recent experience has been extremely disappointing. I ordered equipment (order #ORD-6149-AMM-5251) on October 23, 1988, and have encountered was denied a refund. Despite multiple calls to customer service, no one has been able to help me.
Comments (2)
Jerome Kris
May 02, 2025 05:44It's now been 9 days since my initial complaint, and Elite Inn Hospitality Enterprises still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their installation service.
Gerta Simon
May 21, 2025 05:23ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding Elite Inn Hospitality Enterprises's fitness tracker and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at Elite Inn Hospitality Enterprises and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team
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