Credit card dispute with Capital of Prestige
Complaint Details
I am writing regarding order #ORD-1824-ADC-4853 placed with Capital of Prestige on November 28, 1989. I paid $487.19 for service, but when it arrived, I discovered experienced long delays. I've made numerous attempts to contact customer service, but Bell K. and other representatives have not been helpful in resolving this matter.
Comments (2)
Jaiden McKenzie
May 03, 2025 05:24I'm updating my complaint because Capital of Prestige finally contacted me today. They've offered to replace the television, but I've requested a refund instead since I've already purchased a replacement elsewhere.
Montana Yundt
May 11, 2025 06:00Dear valued customer, Thank you for bringing this matter to our attention. We at Capital of Prestige take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our gaming console and have initiated an internal investigation (Reference: REF-FBF76DFC). One of our specialists from our Client Relations will be contacting you within the next 8 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Peyton Jones Account Manager Capital of Prestige Customer Relations
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Status updateStatus changed to "Resolved"