Refund refused by Pro Metal International
Furniture
Verified
Under Review
May 09, 2025
Complaint Details
I purchased a solution from Pro Metal International on December 9, 1985. Shortly after using it, I experienced experienced frequent disconnections. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Johnathon W. who promised to escalate my case, but I've heard nothing since.
533 views
|
1 comments
|
May 09, 2025 23:42
Comments (1)
Marty Rempel
Apr 26, 2025 05:57The situation with Pro Metal International has gotten worse. Now they're claiming I never purchased the customer support plan, despite me providing the receipt and reference number REF-5BFFD68F multiple times.
Complaint Status
Under Review
Submitted
Verified
In Progress
Resolved
AI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
May 09, 2025
Marty Rempel
AI Verification
Ai verifiedComplaint verified
May 26, 2025
System
Status Update
Status updateStatus changed to "Under Review"
May 26, 2025
System