Hidden fees discovered from Master Materials Enterprises
Complaint Details
I am writing regarding order #ORD-6498-SSK-5120 placed with Master Materials Enterprises on December 25, 2000. I paid $633.70 for membership, but when it arrived, I discovered was promised features that don't exist. I've made numerous attempts to contact customer service, but Kailey D. and other representatives have not been helpful in resolving this matter.
Comments (1)

Sallie McCullough
Apr 28, 2025 05:23I'm updating my complaint because Master Materials Enterprises finally contacted me today. They've offered to replace the television, but I've requested a refund instead since I've already purchased a replacement elsewhere.
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