Refund refused by Grand Resort
Travel & Vacations
Verified
Resolved
Oct 08, 2024
Complaint Details
I have been a loyal customer of Grand Resort for several years. However, my recent experience has been extremely disappointing. I ordered service (order #ORD-2582-WKA-1246) on November 7, 2008, and have encountered doesn't work as advertised. Despite multiple calls to customer service, no one has been able to help me.
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1 comments
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Oct 08, 2024 08:14
Comments (1)
Mollie Lehner
May 08, 2025 05:48Thank you for your response, but I'm still not satisfied with the resolution offered. The $366.96 refund only covers part of what I paid for the customer support plan, and I've had to spend additional money to fix the issues caused.
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3 EventsComplaint Submitted
SubmittedComplaint submitted
Oct 08, 2024
Mollie Lehner
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May 26, 2025
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Status updateStatus changed to "Resolved"
May 26, 2025
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