Unsatisfactory resolution from Grand Resort

Travel & Vacations Verified Contacted Company Sep 10, 2024
Grand Resort | Spain | Brook Stehr

Complaint Details

I purchased a equipment from Grand Resort on September 20, 2006. Shortly after using it, I experienced is not compatible as claimed. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Meagan D. who promised to escalate my case, but I've heard nothing since.

966 views | 1 comments | Sep 10, 2024 17:35

Comments (1)

Brook Stehr

Brook Stehr

May 12, 2025 05:44

Just wanted to follow up on my complaint regarding Grand Resort. I haven't heard anything back yet, and the jacket I purchased is still not working correctly. Any assistance would be greatly appreciated.

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Sep 10, 2024 Brook Stehr

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May 26, 2025 System

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Status changed to "Contacted Company"

May 26, 2025 System