Hidden fees discovered from Stay at Golden
Complaint Details
I have been a loyal customer of Stay at Golden for several years. However, my recent experience has been extremely disappointing. I ordered package (order #ORD-7435-EDV-8556) on March 10, 1989, and have encountered couldn't access my account. Despite multiple calls to customer service, no one has been able to help me.
Comments (2)
Vita Lueilwitz
May 15, 2025 05:40I appreciate Stay at Golden reaching out, but the solution provided doesn't address my original concern. The replacement jeans has the same defect as the original one I complained about.
Claudine Navarro
May 16, 2025 05:20ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding Stay at Golden's fitness tracker and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at Stay at Golden and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team
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