Hidden fees discovered in ExcelFinancial Bari LLC statement

Insurance Verified Submitted Feb 27, 2025
ExcelFinancial Bari LLC | Italy | Hester Rath

Complaint Details

I have been a loyal customer of ExcelFinancial Bari LLC for several years. However, my recent experience has been extremely disappointing. I ordered device (order #ORD-2446-WHE-6992) on January 28, 2025, and have encountered is missing essential components. Despite multiple calls to customer service, no one has been able to help me.

669 views | 2 comments | Feb 27, 2025 13:29

Comments (2)

Hester Rath

Hester Rath

May 04, 2025 05:34

I'm adding this comment to provide additional information. The laptop from ExcelFinancial Bari LLC not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.

Claudine Navarro

Claudine Navarro

May 26, 2025 05:13

Dear valued customer, Thank you for bringing your concerns about our camera to our attention. We at ExcelFinancial Bari LLC are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on April 24, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective camera 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary camera accessory kit valued at $312.80 Please contact our dedicated resolution team at support@ExcelFinancial Bari LLC.com with your preferred delivery date and time, referencing case number REF-C740A1FF. We truly value your business and appreciate the opportunity to make this right. Best regards, James Clark Resolution Center Director ExcelFinancial Bari LLC

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Feb 27, 2025 Hester Rath

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