Unsatisfactory resolution from Precision Products Enterprises

I want to acknowledge that Precision Products Enterprises has attempted to resolve this issue. However, the solution they're offering (a $83.46 store credit) isn't adequate considering I paid $83.46 for a smartphone that never worked properly.

Dear valued customer, Thank you for bringing your concerns about our gaming console to our attention. We at Precision Products Enterprises are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on April 4, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective gaming console 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary gaming console accessory kit valued at $297.62 Please contact our dedicated resolution team at support@Precision Products Enterprises.com with your preferred delivery date and time, referencing case number REF-7651301C. We truly value your business and appreciate the opportunity to make this right. Best regards, Sarah Thomas Resolution Center Director Precision Products Enterprises