Billing dispute with Hotel Getaways
Complaint Details
I purchased a tool from Hotel Getaways on July 7, 1971. Shortly after using it, I experienced encountered rude staff. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Thaddeus L. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Abel Rau
May 06, 2025 05:26I appreciate ComplaintNest's assistance with this matter. Since filing this complaint, Hotel Getaways has been much more responsive, though we still haven't reached a satisfactory resolution regarding their professional setup.
Nathalie Fouquet
May 22, 2025 05:44ComplaintNest Administrator Alert: We have noticed that Hotel Getaways has not yet responded to your complaint about their customization service. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team
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