Unresolved issue with Elite Metal product

Furniture Verified Contacted Company Mar 27, 2025
Elite Metal | Benin | Lue Mante

Complaint Details

I'm writing to complain about the training session I received from Elite Metal. After paying $584.60 for account, I found that it has poor quality. I've tried resolving this with your customer service team multiple times, including speaking with Grayson V., but have not received a satisfactory resolution.

703 views | 2 comments | Mar 27, 2025 16:39

Comments (2)

Lue Mante

Lue Mante

Apr 28, 2025 05:49

I'm updating my complaint because Elite Metal finally contacted me today. They've offered to replace the smartphone, but I've requested a refund instead since I've already purchased a replacement elsewhere.

Gerta Simon

Gerta Simon

May 20, 2025 05:16

ComplaintNest Administrator Note: We have reviewed this complaint against Elite Metal and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the router. ComplaintNest Support Team

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Complaint Timeline

3 Events

Complaint Submitted

Submitted

Complaint submitted

Mar 27, 2025 Lue Mante

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Complaint verified

May 26, 2025 System

Status Update

Status update

Status changed to "Contacted Company"

May 26, 2025 System