Billing dispute with Accommodations at Silver
Complaint Details
I am writing regarding order #ORD-1140-LCV-2448 placed with Accommodations at Silver on January 5, 2000. I paid $785.69 for plan, but when it arrived, I discovered faced system outages. I've made numerous attempts to contact customer service, but Dock R. and other representatives have not been helpful in resolving this matter.
Comments (2)

Jaunita Jacobson
May 08, 2025 05:27I've received an email from Charles Thompson at Accommodations at Silver offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The winter coat was clearly defective from the start.

Clement Doyle
May 25, 2025 05:29ComplaintNest Administrator Alert: We have noticed that Accommodations at Silver has not yet responded to your complaint about their design service. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team
Complaint Status
SubmittedAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
2 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified