False promises made by Resort Getaways Holdings representative
Complaint Details
I'm writing to complain about the delivery service I received from Resort Getaways Holdings. After paying $350.54 for equipment, I found that it arrived significantly late. I've tried resolving this with your customer service team multiple times, including speaking with Urban V., but have not received a satisfactory resolution.
Comments (2)
Zena Abernathy
May 02, 2025 05:31Thank you for your response, but I'm still not satisfied with the resolution offered. The $407.20 refund only covers part of what I paid for the extended warranty, and I've had to spend additional money to fix the issues caused.
Jedidiah Becker
May 22, 2025 06:02ComplaintNest Administrator Update: We have received confirmation from Resort Getaways Holdings that they are actively working to resolve your complaint. Their representative, Jennifer Johnson, has committed to contacting you within 4 business days with a proposed resolution. We will continue to monitor this case and follow up if we do not receive confirmation of resolution within the stated timeframe. ComplaintNest Verification Team
Complaint Status
VerifiedAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Verified"