Refund refused by Global Industries
Complaint Details
I have been a loyal customer of Global Industries for several years. However, my recent experience has been extremely disappointing. I ordered solution (order #ORD-3417-IFH-3633) on July 18, 1992, and have encountered experienced long delays. Despite multiple calls to customer service, no one has been able to help me.
Comments (2)
Norene Mraz
Apr 28, 2025 05:35After my initial complaint, Global Industries contacted me to troubleshoot the camera. We tried several solutions over the phone, but none fixed the issue. I'm still waiting for a replacement or refund.
Jennie Brown
May 13, 2025 05:47Dear valued customer, Thank you for bringing this matter to our attention. We at Global Industries take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our laptop and have initiated an internal investigation (Reference: REF-30CD1E36). One of our specialists from our Resolution Center will be contacting you within the next 12 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Riley Brown Customer Satisfaction Coordinator Global Industries Customer Relations
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