ATM malfunction at AlliedFiscal Inc. resulted in lost funds

I wanted to update this complaint to mention that a representative from AlliedFiscal Inc. called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.

Dear customer, On behalf of AlliedFiscal Inc., I would like to personally apologize for the inconvenience you've experienced with our maintenance contract. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate priority repair to address this situation. Additionally, we have documented this case (Reference: REF-577BACBD) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Riley Smith Customer Advocacy Manager AlliedFiscal Inc.

ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified AlliedFiscal Inc. of this issue through multiple channels. They have acknowledged receipt of this complaint on April 26, 2025 and have assigned it reference number REF-577BACBD in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team