Poor customer service experience with Steel Production Industries
Furniture
Verified
Verified
Mar 26, 2025
Complaint Details
On February 20, 1995, I signed up for Steel Production Industries's repair service at their Norwoodburgh, Indiana location. I was told that the service would include application, but after paying $566.34, I discovered this wasn't the case. When I called to resolve this, Drake Q. was unhelpful and refused to address my concerns.
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Mar 26, 2025 00:10
Comments (1)
Madison Lueilwitz
May 07, 2025 06:02After speaking with Quinn Clark from the Customer Retention at Steel Production Industries, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
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Mar 26, 2025
Madison Lueilwitz
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