Unresolved issue with Prime-Components product
Complaint Details
I purchased a software from Prime-Components on August 2, 1975. Shortly after using it, I experienced doesn't work as advertised. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Yesenia V. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Leonora Bergnaum
May 10, 2025 05:26I wanted to update this complaint to mention that a representative from Prime-Components called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.
Silvio Galli
May 17, 2025 05:46ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified Prime-Components of this issue through multiple channels. They have acknowledged receipt of this complaint on May 12, 2025 and have assigned it reference number REF-28542E7E in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team
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Status Update
Status updateStatus changed to "Contacted Company"