Delayed delivery from Premier Renovations Pattaya
Complaint Details
I am writing regarding order #ORD-7782-UJS-7952 placed with Premier Renovations Pattaya on September 28, 2020. I paid $73.10 for unit, but when it arrived, I discovered arrived significantly late. I've made numerous attempts to contact customer service, but Felipa N. and other representatives have not been helpful in resolving this matter.
Comments (2)
Jeff Howe
May 13, 2025 05:25I wanted to update this complaint to mention that a representative from Premier Renovations Pattaya called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.
Daniel Menard
May 15, 2025 05:20Dear customer, On behalf of Premier Renovations Pattaya, I would like to personally apologize for the inconvenience you've experienced with our design service. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate priority repair to address this situation. Additionally, we have documented this case (Reference: REF-66B48AF3) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Avery Clark Client Support Executive Premier Renovations Pattaya
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