Account access issues with Securities Solutions Málaga
Complaint Details
On December 17, 1971, I signed up for Securities Solutions Málaga's troubleshooting service at their Handside, Washington location. I was told that the service would include solution, but after paying $269.97, I discovered this wasn't the case. When I called to resolve this, Larue Z. was unhelpful and refused to address my concerns.
Comments (2)
Elian Oberbrunner
Apr 30, 2025 05:53I appreciate Securities Solutions Málaga reaching out, but the solution provided doesn't address my original concern. The replacement gaming console has the same defect as the original one I complained about.
Jaime Perales
May 13, 2025 05:11Dear customer, On behalf of Securities Solutions Málaga, I would like to personally apologize for the inconvenience you've experienced with our consultation service. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate personalized solution to address this situation. Additionally, we have documented this case (Reference: REF-95653E80) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Casey Thompson Support Team Lead Securities Solutions Málaga
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Status updateStatus changed to "Resolved"