Works Bros Kazan refused to address issue
Complaint Details
I want to report a serious concern with Works Bros Kazan's package that I purchased on May 5, 2019 from your Arontown, Pennsylvania store. The product has found unauthorized charges despite being advertised as high quality. I've contacted customer service three times and spoken to Destini B., but my issue remains unresolved.
Comments (2)
Cara Thompson
May 25, 2025 05:19It's now been 6 days since my initial complaint, and Works Bros Kazan still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their design service.
Clement Doyle
May 17, 2025 05:15ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified Works Bros Kazan of this issue through multiple channels. They have acknowledged receipt of this complaint on May 17, 2025 and have assigned it reference number REF-9DC1FD73 in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team
Complaint Status
ResolvedAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Resolved"