Standard Factories Inc failed to honor their commitment

I'm updating my complaint because Standard Factories Inc finally contacted me today. They've offered to replace the router, but I've requested a refund instead since I've already purchased a replacement elsewhere.

Dear valued customer, Thank you for bringing your concerns about our router to our attention. We at Standard Factories Inc are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on April 23, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective router 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary router accessory kit valued at $294.71 Please contact our dedicated resolution team at support@Standard Factories Inc.com with your preferred delivery date and time, referencing case number REF-89F3C331. We truly value your business and appreciate the opportunity to make this right. Best regards, Hayden Walker Service Excellence Director Standard Factories Inc