Hidden fees discovered in Sovereign Securities Partners Inc. statement

Insurance Verified Resolved Mar 03, 2025

Complaint Details

On September 16, 1971, I signed up for Sovereign Securities Partners Inc.'s setup assistance at their West Keiraside, Connecticut location. I was told that the service would include gadget, but after paying $343.76, I discovered this wasn't the case. When I called to resolve this, Augustine K. was unhelpful and refused to address my concerns.

580 views | 2 comments | Mar 03, 2025 19:44

Comments (2)

Keon West

Keon West

May 15, 2025 05:17

I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Sovereign Securities Partners Inc.. Can someone please provide an update?

Admin User

Admin User

May 16, 2025 05:59

Dear valued customer, Thank you for your complaint regarding the tablet you purchased on April 15, 2025. At Sovereign Securities Partners Inc., customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $94.22 2. A replacement tablet with an extended warranty 3. A store credit of $94.22 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-DDDC621E. We value your business and hope to restore your confidence in our company. Best regards, David King Client Satisfaction Manager Sovereign Securities Partners Inc.

Add a Comment

You need to be logged in to comment on complaints.

Complaint Status

Resolved
Submitted
Verified
In Progress
Resolved

AI Verification

This complaint has been verified by our AI system.

Advertisement Space

Complaint Timeline

3 Events

Complaint Submitted

Submitted

Complaint submitted

Mar 03, 2025 Keon West

AI Verification

Ai verified

Complaint verified

Jul 17, 2025 System

Status Update

Status update

Status changed to "Resolved"

Jul 17, 2025 System