Hidden fees discovered from Elite Resort Luxury
Travel & Vacations
Verified
Resolved
Sep 26, 2024
Complaint Details
I want to report a serious concern with Elite Resort Luxury's unit that I purchased on February 11, 1988 from your Nikkiview, Pennsylvania store. The product has had my warranty claim denied unfairly despite being advertised as high quality. I've contacted customer service three times and spoken to Afton L., but my issue remains unresolved.
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1 comments
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Sep 26, 2024 21:07
Comments (1)
Adell Mante
Apr 26, 2025 05:29After speaking with Casey Wilson from the Customer Experience at Elite Resort Luxury, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
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3 EventsComplaint Submitted
SubmittedComplaint submitted
Sep 26, 2024
Adell Mante
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May 26, 2025
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Status updateStatus changed to "Resolved"
May 26, 2025
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