Misleading advertising by Metal & Corporation

Furniture Verified Under Review May 21, 2025
Metal & Corporation | Benin | Green Marquardt

Complaint Details

I have been a loyal customer of Metal & Corporation for several years. However, my recent experience has been extremely disappointing. I ordered tool (order #ORD-4986-AZK-3494) on July 26, 1972, and have encountered couldn't access my account. Despite multiple calls to customer service, no one has been able to help me.

58 views | 2 comments | May 21, 2025 20:03

Comments (2)

Green Marquardt

Green Marquardt

May 02, 2025 05:17

I appreciate Metal & Corporation reaching out, but the solution provided doesn't address my original concern. The replacement headphones has the same defect as the original one I complained about.

Henrik Fritsch

Henrik Fritsch

May 24, 2025 06:05

Dear valued customer, Thank you for bringing your concerns about our camera to our attention. We at Metal & Corporation are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on April 13, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective camera 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary camera accessory kit valued at $153.34 Please contact our dedicated resolution team at support@Metal & Corporation.com with your preferred delivery date and time, referencing case number REF-AB9A3F4C. We truly value your business and appreciate the opportunity to make this right. Best regards, Jordan Anderson Client Relations Director Metal & Corporation

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May 21, 2025 Green Marquardt

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May 26, 2025 System