False promises made by Metal & Corporation representative
Complaint Details
I want to report a serious concern with Metal & Corporation's device that I purchased on June 11, 1991 from your Port Domenica, New Jersey store. The product has doesn't work as advertised despite being advertised as high quality. I've contacted customer service three times and spoken to Lyric V., but my issue remains unresolved.
Comments (2)
Albert Upton
May 12, 2025 05:39After speaking with Taylor Smith from the Customer Experience at Metal & Corporation, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
Nathalie Fouquet
May 22, 2025 05:43ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified Metal & Corporation of this issue through multiple channels. They have acknowledged receipt of this complaint on April 17, 2025 and have assigned it reference number REF-D325C144 in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team
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