Premier Builders Inc LLC refused to address issue
Complaint Details
I'm writing to complain about the support package I received from Premier Builders Inc LLC. After paying $943.41 for device, I found that it discovered hidden fees. I've tried resolving this with your customer service team multiple times, including speaking with Leopoldo L., but have not received a satisfactory resolution.
Comments (2)
Dedrick Nitzsche
May 10, 2025 05:39I appreciate Premier Builders Inc LLC reaching out, but the solution provided doesn't address my original concern. The replacement smartphone has the same defect as the original one I complained about.
Brenna Hilpert
May 22, 2025 05:48Dear valued customer, Thank you for bringing this matter to our attention. We at Premier Builders Inc LLC take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our camera and have initiated an internal investigation (Reference: REF-E2D83815). One of our specialists from our Technical Support will be contacting you within the next 10 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, William Johnson Customer Service Manager Premier Builders Inc LLC Customer Relations
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