Unsatisfactory resolution from Homes Bros
Complaint Details
I have been a loyal customer of Homes Bros for several years. However, my recent experience has been extremely disappointing. I ordered solution (order #ORD-2415-UBY-8472) on February 11, 1974, and have encountered was denied a refund. Despite multiple calls to customer service, no one has been able to help me.
Comments (2)
Arnulfo Smith
May 24, 2025 05:17I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Homes Bros. Can someone please provide an update?
Silvio Galli
May 18, 2025 05:13ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding Homes Bros's furniture set and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at Homes Bros and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team
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