Hidden fees discovered from PrestigeVenture
Complaint Details
I want to report a serious concern with PrestigeVenture's software that I purchased on December 3, 1979 from your Austinbury, Tennessee store. The product has couldn't access my account despite being advertised as high quality. I've contacted customer service three times and spoken to Mohammed Z., but my issue remains unresolved.
Comments (2)
Friedrich Kautzer
May 11, 2025 05:47It's now been 7 days since my initial complaint, and PrestigeVenture still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their extended warranty.
Henrik Fritsch
May 20, 2025 05:28Dear customer, On behalf of PrestigeVenture, I would like to personally apologize for the inconvenience you've experienced with our consultation service. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate complementary accessory package to address this situation. Additionally, we have documented this case (Reference: REF-B259A593) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Joseph King Brand Representative PrestigeVenture
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Status updateStatus changed to "Resolved"