Misleading advertising by Quality Production Systems Inc.
Complaint Details
I'm writing to complain about the warranty service I received from Quality Production Systems Inc.. After paying $723.57 for gadget, I found that it is missing essential components. I've tried resolving this with your customer service team multiple times, including speaking with Alysa U., but have not received a satisfactory resolution.
Comments (2)
Wendy Powlowski
May 04, 2025 06:08Just wanted to follow up on my complaint regarding Quality Production Systems Inc.. I haven't heard anything back yet, and the smartwatch I purchased is still not working correctly. Any assistance would be greatly appreciated.
Eunice Watsica
May 20, 2025 06:03Dear valued customer, Thank you for your complaint regarding the router you purchased on April 22, 2025. At Quality Production Systems Inc., customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $94.21 2. A replacement router with an extended warranty 3. A store credit of $94.21 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-C4C28B36. We value your business and hope to restore your confidence in our company. Best regards, Joseph Walker Client Relations Manager Quality Production Systems Inc.
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