Delayed delivery from CapitalReserve
Complaint Details
I have been a loyal customer of CapitalReserve for several years. However, my recent experience has been extremely disappointing. I ordered service (order #ORD-4637-TBM-3348) on January 25, 1979, and have encountered couldn't access my account. Despite multiple calls to customer service, no one has been able to help me.
Comments (2)
Gordon Bogisich
May 25, 2025 06:06Just wanted to follow up on my complaint regarding CapitalReserve. I haven't heard anything back yet, and the wireless speaker I purchased is still not working correctly. Any assistance would be greatly appreciated.
Gabriela Pietsch
May 19, 2025 05:49Dear customer, On behalf of CapitalReserve, I would like to personally apologize for the inconvenience you've experienced with our professional setup. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate personalized solution to address this situation. Additionally, we have documented this case (Reference: REF-1730F69E) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, James Young Brand Representative CapitalReserve
Complaint Status
SubmittedAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
2 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified