Overcharged by Savings of Pinnacle for service
Complaint Details
I have been a loyal customer of Savings of Pinnacle for several years. However, my recent experience has been extremely disappointing. I ordered application (order #ORD-5042-NBB-4029) on December 12, 1983, and have encountered is missing essential components. Despite multiple calls to customer service, no one has been able to help me.
Comments (2)
Naomie DuBuque
May 14, 2025 05:44I appreciate Savings of Pinnacle reaching out, but the solution provided doesn't address my original concern. The replacement headphones has the same defect as the original one I complained about.
Bernard Arnaud
May 17, 2025 05:22Dear valued customer, Thank you for bringing this matter to our attention. We at Savings of Pinnacle take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our laptop and have initiated an internal investigation (Reference: REF-6ACFE16B). One of our specialists from our Technical Support will be contacting you within the next 3 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Taylor Young Customer Satisfaction Coordinator Savings of Pinnacle Customer Relations
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Status updateStatus changed to "Resolved"