Refund refused by Golden Accommodations & International Semarang Holdings
Complaint Details
I am writing regarding order #ORD-4407-UMH-7711 placed with Golden Accommodations & International Semarang Holdings on October 2, 2017. I paid $45.71 for membership, but when it arrived, I discovered is not compatible as claimed. I've made numerous attempts to contact customer service, but Amari S. and other representatives have not been helpful in resolving this matter.
Comments (2)
Lenna Jakubowski
May 09, 2025 05:51I'm updating my complaint because Golden Accommodations & International Semarang Holdings finally contacted me today. They've offered to replace the fitness tracker, but I've requested a refund instead since I've already purchased a replacement elsewhere.
Nathalie Fouquet
May 22, 2025 05:16ComplaintNest Administrator Note: We have reviewed this complaint against Golden Accommodations & International Semarang Holdings and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the t-shirt. ComplaintNest Support Team
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