Warranty claim denied by Properties Bros
Complaint Details
I have been a loyal customer of Properties Bros for several years. However, my recent experience has been extremely disappointing. I ordered system (order #ORD-1546-OBE-7087) on May 9, 1986, and have encountered experienced long delays. Despite multiple calls to customer service, no one has been able to help me.
Comments (2)
Lempi Nienow
May 13, 2025 05:17I wanted to update this complaint to mention that a representative from Properties Bros called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.
Montana Yundt
May 18, 2025 05:57ComplaintNest Administrator Alert: We have noticed that Properties Bros has not yet responded to your complaint about their extended warranty. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team
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