Refund refused by National Finance
Insurance
Verified
Resolved
Mar 20, 2025
Complaint Details
I'm writing to complain about the troubleshooting service I received from National Finance. After paying $866.34 for platform, I found that it was promised features that don't exist. I've tried resolving this with your customer service team multiple times, including speaking with Elda G., but have not received a satisfactory resolution.
848 views
|
1 comments
|
Mar 20, 2025 18:32
Comments (1)
Emie Lockman
May 11, 2025 05:34I'm updating my complaint because National Finance finally contacted me today. They've offered to replace the camera, but I've requested a refund instead since I've already purchased a replacement elsewhere.
Complaint Status
Resolved
Submitted
Verified
In Progress
Resolved
AI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Mar 20, 2025
Emie Lockman
AI Verification
Ai verifiedComplaint verified
May 26, 2025
System
Status Update
Status updateStatus changed to "Resolved"
May 26, 2025
System