Hidden fees discovered from First & Services Inc.
Complaint Details
I want to report a serious concern with First & Services Inc.'s equipment that I purchased on August 20, 2000 from your South Gladysfort, Oklahoma store. The product has received incorrect information despite being advertised as high quality. I've contacted customer service three times and spoken to Orlo T., but my issue remains unresolved.
Comments (2)
Audra O'Connell
Apr 29, 2025 05:26I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about First & Services Inc.. Can someone please provide an update?
Admin User (Original)
May 25, 2025 06:10Dear valued customer, Thank you for bringing this matter to our attention. We at First & Services Inc. take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our laptop and have initiated an internal investigation (Reference: REF-DA8A2AD5). One of our specialists from our Customer Experience will be contacting you within the next 8 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, David Moore Customer Experience Specialist First & Services Inc. Customer Relations
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Status Update
Status updateStatus changed to "Resolved"