Unsatisfactory resolution from Steel-Assembly
Furniture
Verified
Submitted
Aug 12, 2024
Complaint Details
On June 25, 2009, I signed up for Steel-Assembly's return process at their West Curtis, Michigan location. I was told that the service would include item, but after paying $409.91, I discovered this wasn't the case. When I called to resolve this, Kari D. was unhelpful and refused to address my concerns.
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1 comments
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Aug 12, 2024 01:31
Comments (1)
Mya Rau
May 04, 2025 05:22After speaking with Alex White from the Product Support at Steel-Assembly, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
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2 EventsComplaint Submitted
SubmittedComplaint submitted
Aug 12, 2024
Mya Rau
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May 26, 2025
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