Warranty claim denied by LibertyTreasury
Complaint Details
I am writing regarding order #ORD-5776-ZJO-9038 placed with LibertyTreasury on December 30, 2018. I paid $718.74 for gadget, but when it arrived, I discovered has poor quality. I've made numerous attempts to contact customer service, but Demarcus E. and other representatives have not been helpful in resolving this matter.
Comments (2)
Perry Schneider
May 17, 2025 05:29Just wanted to follow up on my complaint regarding LibertyTreasury. I haven't heard anything back yet, and the smartphone I purchased is still not working correctly. Any assistance would be greatly appreciated.
Admin User (Original)
May 24, 2025 05:58Dear valued customer, Thank you for bringing this matter to our attention. We at LibertyTreasury take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our tablet and have initiated an internal investigation (Reference: REF-B33ECCCA). One of our specialists from our Consumer Affairs will be contacting you within the next 4 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Karen Brown Client Relations Manager LibertyTreasury Customer Relations
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