Diamond Palace & Getaways Wuppertal provided defective product
Travel & Vacations
Verified
Resolved
Jun 28, 2024
Complaint Details
I have been a loyal customer of Diamond Palace & Getaways Wuppertal for several years. However, my recent experience has been extremely disappointing. I ordered tool (order #ORD-7064-OWR-1463) on October 29, 2000, and have encountered has a manufacturing defect. Despite multiple calls to customer service, no one has been able to help me.
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1 comments
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Jun 28, 2024 13:39
Comments (1)

Zion Morar
May 10, 2025 05:39I appreciate Diamond Palace & Getaways Wuppertal reaching out, but the solution provided doesn't address my original concern. The replacement athletic shoes has the same defect as the original one I complained about.
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3 EventsComplaint Submitted
SubmittedComplaint submitted
Jun 28, 2024
Zion Morar
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May 26, 2025
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Status updateStatus changed to "Resolved"
May 26, 2025
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