Unsatisfactory resolution from Fund of Prime Corp.

I appreciate ComplaintNest's assistance with this matter. Since filing this complaint, Fund of Prime Corp. has been much more responsive, though we still haven't reached a satisfactory resolution regarding their subscription plan.

Dear valued customer, Thank you for bringing this matter to our attention. We at Fund of Prime Corp. take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our headphones and have initiated an internal investigation (Reference: REF-0BF31D0D). One of our specialists from our Customer Experience will be contacting you within the next 2 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Casey Brown Senior Support Specialist Fund of Prime Corp. Customer Relations

ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding Fund of Prime Corp.'s wireless speaker and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at Fund of Prime Corp. and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team