Warranty claim denied by Wealth of Prime

Just wanted to follow up on my complaint regarding Wealth of Prime. I haven't heard anything back yet, and the gaming console I purchased is still not working correctly. Any assistance would be greatly appreciated.

Dear valued customer, Thank you for bringing your concerns about our television to our attention. We at Wealth of Prime are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on April 5, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective television 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary television accessory kit valued at $311.22 Please contact our dedicated resolution team at support@Wealth of Prime.com with your preferred delivery date and time, referencing case number REF-91CFF01A. We truly value your business and appreciate the opportunity to make this right. Best regards, Jessica Hernandez Customer Experience Director Wealth of Prime