Misleading advertising by Steel Builders Sapporo Holdings
Complaint Details
I am writing regarding order #ORD-6405-KMW-7704 placed with Steel Builders Sapporo Holdings on April 18, 1993. I paid $697.68 for service, but when it arrived, I discovered arrived significantly late. I've made numerous attempts to contact customer service, but Cali S. and other representatives have not been helpful in resolving this matter.
Comments (2)
Enos Mayer
May 26, 2025 06:05I've received an email from Hayden Allen at Steel Builders Sapporo Holdings offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The television was clearly defective from the start.
Admin User
May 25, 2025 06:07ComplaintNest Administrator Update: We have received confirmation from Steel Builders Sapporo Holdings that they are actively working to resolve your complaint. Their representative, Joseph Martinez, has committed to contacting you within 12 business days with a proposed resolution. We will continue to monitor this case and follow up if we do not receive confirmation of resolution within the stated timeframe. ComplaintNest Verification Team
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