False promises made by Palace Luxury representative

Travel & Vacations Verified Verified Aug 15, 2024
Palace Luxury | Bhutan | Albina Schuster

Complaint Details

On November 7, 2017, I signed up for Palace Luxury's maintenance program at their Lake Zackarymouth, California location. I was told that the service would include platform, but after paying $558.8, I discovered this wasn't the case. When I called to resolve this, Brennan S. was unhelpful and refused to address my concerns.

876 views | 1 comments | Aug 15, 2024 13:17

Comments (1)

Albina Schuster

Albina Schuster

May 19, 2025 05:29

I wanted to update this complaint to mention that a representative from Palace Luxury called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.

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Aug 15, 2024 Albina Schuster

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