Warranty claim denied by The Diamond Accommodations

I am writing regarding order #ORD-2144-TFZ-7920 placed with The Diamond Accommodations on April 5, 1976. I paid $726.38 for accessory, but when it arrived, I discovered experienced long delays. I've made numerous attempts to contact customer service, but Stephania U. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-2144-TFZ-7920 placed with The Diamond Accommodations on April 5, 1976. I paid $726.38 for accessory, but when it arrived, I discovered experienced long delays. I've made numerous attempts to contact customer service, but Stephania U. and other representatives have not been helpful in resolving this matter.