Overcharged by United Fiscal Services Group for service
Complaint Details
I want to report a serious concern with United Fiscal Services Group's subscription that I purchased on August 1, 2015 from your Lake Perryland, North Dakota store. The product has experienced long delays despite being advertised as high quality. I've contacted customer service three times and spoken to Dino I., but my issue remains unresolved.
Comments (2)
Miguel Reichert
Apr 30, 2025 06:05After speaking with Avery Walker from the Customer Service at United Fiscal Services Group, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
Eunice Watsica
May 26, 2025 05:37Dear valued customer, Thank you for bringing this matter to our attention. We at United Fiscal Services Group take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our television and have initiated an internal investigation (Reference: REF-08316E28). One of our specialists from our Technical Support will be contacting you within the next 6 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Robert Smith Client Support Executive United Fiscal Services Group Customer Relations
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Status updateStatus changed to "Resolved"