Unsatisfactory resolution from Industrial Build
Complaint Details
I want to report a serious concern with Industrial Build's solution that I purchased on February 19, 2000 from your Glenstad, Nevada store. The product has was damaged upon delivery despite being advertised as high quality. I've contacted customer service three times and spoken to Linnie W., but my issue remains unresolved.
Comments (2)
Theodore Roberts
May 21, 2025 05:13Just wanted to follow up on my complaint regarding Industrial Build. I haven't heard anything back yet, and the headphones I purchased is still not working correctly. Any assistance would be greatly appreciated.
Bradford Anderson
May 26, 2025 05:46Dear valued customer, Thank you for bringing this matter to our attention. We at Industrial Build take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our tablet and have initiated an internal investigation (Reference: REF-B70B5BD2). One of our specialists from our Customer Service will be contacting you within the next 6 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Patricia Smith Client Experience Manager Industrial Build Customer Relations
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