Unresolved issue with Paradise Palace product
Complaint Details
I have been a loyal customer of Paradise Palace for several years. However, my recent experience has been extremely disappointing. I ordered software (order #ORD-7715-MEA-3589) on October 18, 1995, and have encountered experienced frequent disconnections. Despite multiple calls to customer service, no one has been able to help me.
Comments (2)
Marisol Mueller
May 13, 2025 05:33Thank you for your response, but I'm still not satisfied with the resolution offered. The $393.85 refund only covers part of what I paid for the priority service, and I've had to spend additional money to fix the issues caused.
Montana Yundt
May 23, 2025 05:33ComplaintNest Administrator Note: We have reviewed this complaint against Paradise Palace and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the fitness tracker. ComplaintNest Support Team
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