Delayed delivery from Liberty Bank Group International
Complaint Details
I'm writing to complain about the delivery service I received from Liberty Bank Group International. After paying $746.87 for accessory, I found that it experienced long delays. I've tried resolving this with your customer service team multiple times, including speaking with Quinn J., but have not received a satisfactory resolution.
Comments (2)
Genevieve Fisher
May 15, 2025 05:50An update to my situation: I've now spoken with three different representatives from Liberty Bank Group International, and each has given me conflicting information about how to resolve the issue with my wireless speaker. This is extremely frustrating.
Silvio Galli
May 26, 2025 05:37Dear valued customer, Thank you for bringing this matter to our attention. We at Liberty Bank Group International take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our headphones and have initiated an internal investigation (Reference: REF-C8BCFD3F). One of our specialists from our Client Satisfaction will be contacting you within the next 5 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Peyton Smith Senior Customer Representative Liberty Bank Group International Customer Relations
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