Liberty Bank Group International failed to honor their commitment
Complaint Details
I am writing regarding order #ORD-5375-UMC-7658 placed with Liberty Bank Group International on November 28, 2005. I paid $704.71 for item, but when it arrived, I discovered discovered hidden fees. I've made numerous attempts to contact customer service, but Keaton K. and other representatives have not been helpful in resolving this matter.
Comments (2)

Cheyanne Okuneva
May 12, 2025 05:45I'm adding this comment to provide additional information. The laptop from Liberty Bank Group International not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.

Gabriela Pietsch
May 19, 2025 05:36ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding Liberty Bank Group International's smartwatch and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at Liberty Bank Group International and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team
Complaint Status
SubmittedAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
2 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified