Unauthorized charges from Heritage Financial International
Insurance
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Jan 18, 2025
Complaint Details
On January 22, 1996, I signed up for Heritage Financial International's setup assistance at their Samanthafurt, Maryland location. I was told that the service would include item, but after paying $345.3, I discovered this wasn't the case. When I called to resolve this, Branson L. was unhelpful and refused to address my concerns.
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Jan 18, 2025 09:32
Comments (1)

Ford Treutel
May 06, 2025 05:21After speaking with Mary Brown from the Customer Success at Heritage Financial International, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
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Jan 18, 2025
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